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Jayne Byrd


Jayne Byrd, an associate of PECA has over 25 years experience in the field of Healthcare. She is an innovative, strategic change agent noted for outstanding accomplishments in process engineering, cost reduction, profit performance, and operations management. She has excellent negotiation, conflict resolution, project management, leadership and analytical skills.She is adept in building motivated customer-focused teams.

Ms. Byrd’s specific accomplishments include:

  • As Operations Analyst, Ms. Byrd provided operations, marketing, finance and staffing expertise to senior administrators of new healthcare facilities. She worked closely with architects and administrators in needs assessment and facility planning. She also performed cost-benefit analyses, developed budgets, created staffing and marketing plans, and served as facilitator during implementation.
  • As Director of Surgical Services, Ms. Byrd managed surgical services for 26 operating rooms and oversaw a 32-bed post-up medical/surgical unit, with 3-day length of stay with an OR volume of 26,000 procedures, 6,000 Endoscopy/GI procedures and 4,200 Pain Clinic procedures. She planned and administered a $31 million operating budget with billed revenues of $65 million (23% of hospital’s net revenue). She supervised 14 direct reports coordinated staff recruitment development for 342 FTE’s. She provided strategic focus through several committees. She managed unprecedented growth in surgical services facility expansion. She developed initiated a plan for the outsourcing of central processing volume the reusable linen program reducing costs annually by $3 million (one of the first nationally to adopt this model) negotiated vendor outsourcing agreements. She reduced cost-per-case by approximately 50%. Ms. Byrd originated and implemented a JIT externally prepared patient- and physician-specific case cart system for surgical services. She led numerous technology process improvements and served on the Advisory Board for Clinical workstations. She improved communications and patient services. She created an in-house surgical technician training program. She devised and implemented a standardization plan for video towers and Endoscopy/GI equipment to integrate service delivery. She also created a strategic niche by developing a surgical differentiation model with outpatient-specific operating rooms, resulting in increased revenues and patient volume. In addition, she co-developed a successful Certificate of Need requests for off-site surgery centers and for renovation of existing space. She supervised the growth of the neurosurgery program in preparation for Level 2 Trauma designation.
  • As Director for Same Day Surgery, she oversaw implementation of computerization of Same Day Surgery services and optimized HBOC’s operating room management system to become a center of excellence. She developed and implemented a stockless inventory management system and created an additional OR (within CON limitations) by reducing storage and decreasing on-hand inventory by 50%.

Ms. Byrd’s affiliations include: the American Nurses Association, the American Academy of Ambulatory Care Nurses, the Association of Operating Room Nurses, the Association of Ambulatory Surgery Centers of NC and the Federated Ambulatory Surgery Association.

She co-authored “How to Increase Efficiency in the Operating Room”. She was an HBOC User Group Speaker and OR Manager of the Year. She was a volunteer for United Way, Heart Walk, Relay for Life and the Juvenile Diabetes Foundation.

Ms. Byrd received her Bachelor of Science in Nursing and her Masters in Nursing Administration from the University of North Carolina, School of Nursing.